Episode 40
Handling Terminations
In today's episode, Sabine and Heather discuss the importance of handling terminations in a way that leaves former FRs with a positive story to tell about their experience and their dignity intact.
They discuss some of the reasons FRs leave the business and some of the reasons FRs who probably should leave hang on too long. They talk about what clues indicate that someone is thinking about quitting, and they go through ways to make the termination process an actual process, not an event.
Tune in to hear a different perspective on handling terminations and why the termination process is an important part of your office’s brand in the community.
Episode Highlights
5:20 - I try to always remind people not to make permanent decisions during emotional times, or based on temporary circumstances. If they give it their all and things really start moving forward, and then they still want to quit, then they have more credibility about making that career decision.
11:24 - Just because you are leaving does not mean you failed. It means it's a choice. That wasn't for you. A lot of times–I mean, some people don't have a choice. They aren't good at this and they're going to fail.
15:59 - Terminating FRs is disappointing, of course, but doing it smoothly, professionally, and fairly just keeps everyone's stress level at a minimum. It preserves dignity and goodwill, which in the long term is pretty important.
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